Please note that if an item has reached the destination with defects caused during transit then kindly send us at least 3 photos of the damaged area from different angles. The photos must be sent within 3 days after receiving the parcel.

Once we are convinced that the item did reach with unintended damage, we will return all of your money back, Yes! 100% money-back guarantee as damage compensation on returns.

Please wait at least 45 days before considering the package non-delivered or lost. In case of non-delivery of package, kindly submit a case against your postal service and also privide us with the caseID#, so that we can also track your filed case and take necessary actions from our end. By the way, never a package has gone missing uptill now, untill then, this statement will stay here and we hope that it always does.